Before you start using ITrack Enterprise Web, the ISoft support team will need to set it up for you. If you haven’t been set up yet, or don’t know your company’s access information, please reach out to the support team. Email support@isoftdata.com or call 1-800-929-1829 x3.
Once everything is set up, the support team will send you a web address (a URL), and if needed, login credentials.
Use any web browser to access ITrack Enterprise. It is recommended that you bookmark your site for easier access. If you use ITrack on a mobile device such as a tablet or smartphone, you may also want to add ITrack to your home screen or install the app through your browser. Note that every browser and device is different, please refer to your device manufacturer for assistance.
If you also use the ITrack Enterprise desktop version, the web version uses the same database. Your user profile is the same, including your login credentials and user permissions. The data you update in the web version will also be reflected in the desktop version and vice versa.